Passthrough wont work

My Glowforge Pro will not allow me to print anything as a passthrough print without giving notice of an error in alignment when the print hasnt even began yet??? Please help. I need the Glowforge to complete a sign i am making for a customer…

Not much you can do if you are placing the material per the directions on using pass-thru. I would contact support.

Working fine here.

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It has to go from top down. Side to side also

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