Over the past month, I’ve had to change my proofgrade settings to cut at a slower rate in order for my laser to cut out my prints. This has happened on PG medium acrylic in multiple colors, PG thick draftboard, PG medium Draftboard.
Now, I just recently had the orange light that wouldn’t go away after resetting multiple times, holding the button down until it turned teal, configuring WiFi settings, etc . I contacted support for that , took some pictures of the gold wires from the tab as requested and sent them in… all of a sudden the yellow light went away but now it REALLY REALLY won’t make a cut all the way through. Even when changing the speed from recommended 165 to 120! What’s wrong?