My GF is only 3 months old and it is the heart of my Etsy business (like many of you I imagine). I am dead in the water right now. First my GF was saying the Camera could not take a picture (error message) and then it just flipped over to lid open error, when my lid is clearly closed.
Yes, I followed ALL the great ideas on the help forum from the community aka cable checked, connections checked, magnets checked, no debris, etc etc. I wrote to GF support, nothing back yet.
Since this machine is new, I am expecting this to be covered by the warranty for a fix or a new machine.
This is costing my thousands of dollars sitting here
If anyone thinks I missed something beyond the advice out there, let me know. If someone from GF is monitoring this please contact me for service please.