I’m only saying what the normal behavior is: that it only recalibrates (homes the head) with either a power on, or a dropped and reestablished WiFi connection.
1 Like
OK. I’ve mostly noticed it saying that in the web app. I’m not sure what it actually does during that time period or why. I have seen it home the head on startup.
I thought I saw someone on the forum mention that was happening to them too. I’ll check it out because even if it’s unrelated, it’s still somewhat annoying sometimes to have to wait an extra minute to cut.
Thanks for letting us know about this.
I’m looking into it, and I’ll update the topic when I have more information.
1 Like
Let me know if you need files or anything.
Thank you so much for your patience.
Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.