Let me try to give you as much information as I can given where we are right now, 11 days in…
- Shipping order will depend in part on your model, because the factory is at going to decide on the production order. We’re going to tell them to manufacture in the way that lets them finish fastest. We’ll tell you what they decide as soon as we know.
- Air filters may not arrive on the same day as your Glowforge. We’ll ship everything as soon as it’s ready. It’s both cheaper that way (shipping both in the same box would cost more) and, if the Glowforge arrives first (most likely), it gives you the option of hanging a hose out your window if you want to get started.
- Delivery may well depend on your country, if e.g. we have to do something unusual for some countries, or our logistics includes delays.
- We will put some shipments (notably local locations with high usage) at the very front of the line as guinea pigs to see if we’re hitting our quality metrics.
- Once all that is true, then we will ship based on dates.
So in summary: all things being equal, earlier pledge dates ship first. But lots of stuff winds up not being equal, and our priorities are quality first, overall schedule second, and place in line third.
If that doesn’t line up with your expectations, then I truly apologize for steering you wrong. I’m happy to get a refund processed for you ASAP; just shoot us an email at support@glowforge.com.