Premium Account Access issue

I purchased the Premium upgrade on 103020. Was able to access everything until 2 days ago. Same issues as mminer26.

Logged out and back in.
Attempted to download premium file; went through the purchasing process all the way to the end with no price adjustment.

Previously downloaded files are still there.

Not sure what I am doing wrong.

Thank you for your assistance.

Be safe

I see you’ve reached out to us via email and we have responded there. I’m going to close this topic.

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