I’m, having a slight problem with the “Preparing your print” window. It often disappears just when it should give the glowing button, but not always. It’s making working with it a little difficult, but still bearable. Rebooting helps sometimes, others opening the lid. Not sure what else could be done to solve this. Thanks for any help you can give.
Thanks so much for your patience, and I’m sorry it took so long to follow up in this thread. Our team has addressed an issue that may have caused prints that would normally print to fail around the time of your report.
We believe this has now been resolved. Could you please try one or two of the prints you were having trouble with last week, and let me know if you’re still having trouble?