"Print stopped. Unable to complete print." Please help!

I am having trouble getting my nearly brand new Glowforge Pro to print at all.
First this error comes up
Screenshot 2024-03-09 125332

Then this one

Screenshot 2024-03-09 125441

I’ve cycled the power several times on both Glowforge and computer (Windows 11) and cleaned the lens and camera, not sure what to do next?

1 Like

Welcome to the forum.

Have you tried printing a different file?


I tried a different file and it worked. Thank you!
I should have thought of that!

*edit: the file that didn’t work had many points in a small area. I think that’s why it didn’t work. Also because right after that I had an error which showed where there were too many points in a yellow square.


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