We are having a problem with our Glowforge Pro.
This problem is similar to other issues in the forums, like:
Print window closes without starting
And, Ready to print fail.
When I click the Print button, after Scanning & Preparing the design, the Ready to Print window closes by itself.
I have checked the metal pin in the back, and it IS in place and fits correctly.
Is there a way to check my error logs and see the issue?
I did the push-n-hold wifi button to reset the network settings, and after reconnecting and trying again, it is still not working.
I’ve emailed support, but no one responds with any urgency…
I emailed and got a new ticket number #79668 but haven’t received any help yet.