Printer Carriage will not move/ Stuck on Scanning/Centering

[Jules]

You might want to run through a few simple tests outlined here to get them out of the way…

Stuck Centering/Focusing: How to Troubleshoot for potential Lid Cable issues before contacting Support

Although “Stuck in Centering/Focusing” looks the same to the customers, it can be caused by a bunch of different things, and it’s easier for Glowforge to analyze it individually by looking at the machine logs than it is for us to do it. That’s why they don’t post solutions here. It can make things worse if the customers get the wrong “cause” and start trying to fix it without knowing what’s causing it. If you want to start running through a process of elimination to eliminate other causes whil…

Don’t know if it is a lid cable issue, but if it is, having these tests out of the way will speed up resolution by as much as a few days.