I have the pro, the first 2 times i used the pass through feature i had no issues, now every time i use it it cuts the first part and then takes picture and then said it was unsuccessful. I have wasted too much material. I have turn the machine off my computer off and even rest the wifi, and it still will only get through the first
I’m very sorry to hear you’ve run into this trouble with your printer, and for the frustrations!
I extracted some data from your printer to look into the issue and it looks like the printer is running into a bit of trouble measuring material and focusing. Often this means the printer is having a hard time talking to the printer head.
Could you visit the below link and try these steps? There are a couple photos it asks for, please share them here as well.
Please let me know if you have any questions
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email email@example.com.