I tried to use one of the pre made jobs for my first print, the founders ruler or the measure keychain, small plaque etc. The glowforge connects, i can load the job and orient it on the material. I click “print” and it pops up that it’s scanning the material and rendering the design like it’s supposed to. But once the screen pops up that it’s ready and to push the button, the screen disappears and the button on the glowforge never lights up. It basically just goes back to square 1. I’ve tried everything i can think of. Reboots, different internet browsers, different devices, different jobs and different materials. All the same result.
Has anyone else experienced this? I can’t figure out what’s wrong.