I have been noticing that the camera shifted from the center to the far right and its still shifting what do i need to do? also I set the design to fit on the wood a certain way and its not printing where its supposed to! I keep getting misprints. any help ? do I need to do calibration or something?
Search for “camera calibration”, as there is a routine to go through to help. Sorry I don’t have the link handy to paste here to get to that routine.
But it’s a fish eye lens, and the alignment is best right under the camera, and shifts the further away from the camera due to the inherent distortion with the fish-eye lens, and some offset is to always be expected.
If your material thickness is not set correctly, this can exacerbate the difference (the autofocus helps minimize this factor) as well as the thicker the material, the more apparent the offset.
I’m sorry that your having trouble with your print results. We’d like to have you try a few troubleshooting steps for us:
- Turn off your Glowforge.
- Check for small pieces of debris or dust.
- Check the lower door to make sure it closes all the way. It may require some force to open, but open it, wipe any dust off the edges, and close it all the way.
- Remove the tray and clean any dust or debris from the surface underneath. Pay careful attention to remove all debris from the four dimples where the tray rests.
- Check the lid to make sure it closes all the way. Small particles of material, such as dust or debris, can prevent it from closing completely.
- Check the surface your Glowforge is on to make sure it’s flat. Ensure it is not twisted slightly and that there is no debris propping up one side of the machine.
- Turn your Glowforge back on.
- We included an extra piece of Proofgrade Draftboard with your materials shipment for troubleshooting. Place the Proofgrade Draftboard in the center of the bed and print the Gift of Good Measure using the default settings.
- When the print finishes, leave the lid closed and wait until the fans stop and the picture updates. Without moving your artwork or your material, take a screenshot of the Workspace to show us the difference between the artwork placement and the actual print placement. Make sure to include the rulers in your screenshot and show as much of the bed as possible.
- Mac: Press Shift-Command-4 and click and drag a box around your image. You’ll find the screenshot file saved on your desktop.
- Windows: Click on the Start Menu and type “snipping tool”. Open the Snipping Tool > New then click and drag a box around your image. Click the Save icon and name and save your file.
- Send us the screenshot along with the date and time of the print, and we’ll investigate.
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email email@example.com.