Problems with Proofgrade materials order

Community Support
1

Ordered PRoofgrade materails 11/3. Still no shipment. Have e-mailed multiple times with no response. Called today and representative says that no-one can tell me what the problem or hold-up is.

Asked to cancel the order and now am on terminal hold.

Frustrating, to say the least.

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2

I don’t know what the policy is, but the last time (a few years ago) that my order was messed up like that, the wood that arrived was not charged for.

4 Likes