So, I was way excited to receive access to the Snapmarks beta update.
Upon attempting to make my first jig, the laser now cuts almost 3" to the right of the lid camera image, and maybe 1/32" up. Prior to the Snapmark update, the laser cut consistently 3/16" high and about 1/32" to the left.
Also, post-update, when the laser cuts multiple items, it doesn’t always keep the items keep the spacing according to the cut file. Like it doesn’t “remember” where the first cut started. As shown in the prior photo in the upper left cut.
I’ve run thru the troubleshooting checklist. Cut Proofgrade and non-Proofgrade materials. Cleaned all the lenses, re-uploaded the cut files, etc. What else do I need to do to fix this? Can I update the firmware on my Glowforge Pro?
I’m really excited to use the Snapmarks, as soon as I can fix this new problem.
Thanks for your help.