We’ve already gotten a handful of them…I just wanted to make sure you were checking the little gift that shows up on the Dashboard whenever there is a red dot on it. (There’s a freebie hiding in there whenever there’s a red dot, and not everyone is aware of it. They put something new out there about once a month or so.)
We’ve gotten some really cool little designs. I went back and looked at the original vid, and we already have the sushi wrap patterns, the chocolate cupcake toppers, the notebook cover, the Catan board parts…and I think that’s it from the original vid. But we’ve gotten some other really cool stuff like the Moon lamp and Portuguese pencil cup and leather organizers, cribbage board and wand designs. Just wanted to make sure you were checking that regularly.
Thank you for your reply. I have seen a lot of great stuff offered by folks which is really cool. Thing is I bought the glow forge with the intent of printing stuff that they said I can print on the home page. I can’t because I don’t have the promised files or they are not in the catalog. The Barista Pourover Coffee Stand for example, it is still on the home page. There are others. But they are still basically lying about that to all new customers also. Things like that speak loud about a company, yup that would be you Dan. Guess I am just disappointed to see it.
Hi as a question - did anybody see it the world globe was out there/ released. I am sure I could hunt down something - but I was looking to stay in the space of it works.
Politely disagree. @Dan has stated repeatedly that the designs in the original video (not the entire set of examples on the homepage) would eventually be made available, but that no timetable has been set. I know that’s not the answer you want, but that’s what we have.
I do understand. But really they are saying you can build this stuff with the Glow Forge because we have the files and mats to do so. This is where it becomes disappointing for me and seems to be for others.
I bought in to the whole Glow Forge ecosystem, with good reason. That was the selling point for me. I love my Glow Forge. And yes I like Dan. I think he and his team have created a great opportunity for people to take creating to another level with an ease of use that makes the Glow Forge worth the expense.
Waiting this long for designs to “pop up” is really a buzz kill for a number of reasons. I am sure you have heard plenty of them. Also seeing that Glow forge is advertising stuff that they can’t seem to deliver after two years is a bit excessive.
I guess what I would like to see is a response from the Glow Forge folks about what’s up? I am not trying to sound snitty, I am just not afraid to talk about the elephant in the forum.
This may have come up before, but I would think there would be some Maker Spaces that would work with you on the whole design thing. Probably even for a store credit for mats.
I really see that could be a pretty cool opportunity many could benefit from. Just a thought.
I think it is great that the community has stepped up and helped out to fill this void and how folks just seem to like to help others. My thanks to you and the Glow Forge Team.
If you want a response from Glowforge direct, you need to post your question in a new thread over in the Problems and Support section. It’s the only one they routinely monitor.
It’s a function of the forum software, which isn’t a Glowforge product. Do you want them to read every message in every thread in the entire forum, or do you want them to respond to customer issues? Having a forum area that actually opens support tickets and is monitored by support staff is a pretty cool idea, actually. If you don’t like it, you can use the online chat instead, or send them an email. But it’s ridiculous to expect them to read every single message posted everywhere and also be able to provide timely responses to customer issues.
(Although I’d probably be better off designing one a little smaller. Since it would have to be for me.)