I successfully cut several things out of the same sheet of white acrylic (earlier today and a few weeks ago) and I’m not sure what happened this time. I was cutting on the right side of the sheet and some letters cut through without a problem, and others did not. I thought cutting on the far right side could be causing a problem, so I tried a new sheet and the same thing happened. Attached are a few photos. Some of the letters have to be forcefully punched out and leave jagged edges. Others are partially cut or look dotted.
Edit: I also receive an error when I try to order from the shop. I want to use the referral credit and my account shows $125.
There were problems with the following fields:
Unable to pay for order using store credits
2nd edit since I’m thinking about it… It seemed like a common problem so it may just be normal. When I turn the machine on it never calibrates from the rest position. I have to turn it off and move it to the center near the camera. I never remember the first time. Is this normal?