ProofGrade order - no shipping information

Glowforge - I placed an order on Feb 25th and haven’t received a shipment confirmation. I emailed support and got a response that somebody was going to look into it and get back to me but I haven’t heard anything since then. Can you please provide some information on what is going on? Thank you

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.