Referral cashout time?

I requested to cash out a referral, starting the process on 10/24. How long does it usually take to deposit? Has it taken anyone else that long to get theirs?
Thanks in advance!

A couple of weeks seems to be about the norm, so you do seem to be outside that. By posting here you’ve opened a ticket with Staff so someone should be along shortly (up to 3 business days) to help! They may move the discussion to email since you’re talking about private data.

I just sent an email and we’re working on it there, so I’m going to close this topic. If you still need help with this please email support@glowforge.com.