I know there was a prior thread that discussed the possibility that someone was shipped a “refurbished” glowforge by mistake. Guess it was eventually resolved, but I have a question that I don’t see any discussion on.
Has there been any discussion on what Glowforge is planning to do with the units that were returned? I know that they are concentrating on production and shipping new units right now, but it would seem that eventually they will catch up and there has to be a fairly large stack of returned units building up in the mean time. I guess they could just destroy them, but running them thru the line again and refurbishing them makes more sense to me. What do companies normally do in this situation? destroy them? use them as “loaners”, send out to retail locations as demos? It’ll be a while before this is relevant, but thought I would ask.