Does any one know how I can reach anyone to start a return on my filter besides email? I’ve been trying to reach someone for two days via email & no response…
You just created another support ticket (in addition to the one(s) created by email). Sit tight – they’ll get to you. It just adds hours to their work when they have to resolve endless duplicate tickets. 
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@calligraphybylindsey I’m so sorry for the wait for a response on our end. I’m viewing your email thread now and will make sure we get this resolved for you today. I’ll be closing out this forum thread and responding to you via email.
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