I was hoping someone would give me an excuse to post this.
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I wonder what the sentiment is today after the announcement about Mark’s magical laser tube replacement technology not being up to the task of allowing users to replace it in the field after all. Not an issue with other FSL machines so not likely one with the Muse either. You don’t ship their machines back to NV to get the tube replaced.
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Ha for a second I thought it was going to be too many cooks in the kitchen, but I’m getting my worlds crossed. That applies to my office and not necessarily to gf hq
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Too many cooks/ TOO MANY Cooks!
I figure if you know that one, you may have also seen Unedited Footage of a Bear
Pushing the boundaries of television entertainment!
(I first saw it at the Adult Swim Drive-In event, laying on the grass in front of the big drive-in screen… whoa)
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Latest Muse-News on the FSL forum:
“Just received our Muse laser. After unboxing the gantry seems to be very out of square. One of the zip ties was broken as well. The belt were also not attached. Because it is out of square, the home position sensor never gets triggered so it makes a terrible grinding sound. I am able to get it square by adjusting the motor coupling but it puts too much stress on the motor. Seems that the x gantry is bent. Is there anyway to adjust that or will I have to send it back?”
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Sounds like the many trials that K40 users have when they first receive their units. Not all come like that, but its not uncommon.
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Ouch. And here’s a pro-tip from 3D printing: if you let the stepper motors grind against the hard stops for long enough they can produce electrical spikes that will let the magic smoke out of other parts of the controller.
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“seems to be” without photos: “slight adjustment needed”
…With photos: “Houston, we have a problem…” 
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THK Linear rails. Nice.
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He also posted this statement, which was weird:
I will say this, After reading a lot of horror stories about FS and the new Muse I was nervous to receive it. I am pretty impressed with the build quality. There seems to be some software issues and some shipping problems that still need to be sorted, but overall it is better than I expected
Maybe they’re one of those, “as long as I receive my Muse before Glowforge is released,” people? That photo was probably taken fresh after unpacking, before manually sliding it back into place, in case of having to make an RMA claim.
I guess the proof will come in the pudding, when they actually try running it for a bit.
Theres a follow up post where he takes a video of it attempting to run. It cant move on the Y axis though. I would have sent it back.
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They’ve been shipping lasers for years. I wonder how this one differs.
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rushed out the door…
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Tweaking the motor isn’t the right way to fix that. He’s got to move the right side of the rail back. On a K40 you’ve got to pull the gantry out to fix that.
I haven’t seen any Muse reviews at all, anywhere. Just posts to FB groups about problems with them. One guy got one that was so bad that he exchanged it (which took weeks) and then even when he got functioning hardware, he returned it because the software was so bad.
I would have expected that if they worked at all, FSL fanboys would be posting about how awesome it is all over the usual places, but I haven’t seen that.
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Ugh, these posts from Muse buyers make me alternately sad and glad. Sad, because my bail out date is looming large and the Muse was my back up option. Glad, because even though this info creates more complications (with these reports, this doesn’t really look like a viable back up for me), I’d much rather know about this before canceling my GF purchase and trying to replace with a Muse.
Frustrating, any way you slice it.
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I totally get this. I had set a drop dead date that was slightly flexible but I went looking for an alternative. Epilog looks great but starts at 10k and everything else, well. I know that this may be a have to but if there is any way hold on, it is going to be worth it.
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