say to close it where and how to close the safety interlock
The interlock is on the backside of the pro units near the power supply/where you plug it in. It’s a little staple looking thing that needs to be pushed all the way in.
It is the wire in the circuit breaker - right above the plug.
It will not go in any more wont reset set email to support with pic and waiting mechine been down for weeks on belt now this I just want to get back to my happy place.
Thanks for sharing those photos. I extracted the logs from your Glowforge to investigate, and unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m recommending we replace this one. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.