I’m scaling my objects property in Illustrator, from what I can tell. I’m using millimeters in Fusion360, then illustrator, then i bring into glowforge. There seems to be some kind of scaling translation problem between illustrator and glowforge. Everything I import is smaller than what Illustrator says. For example, my cuts to connect pieces together are supposed to be 3mm wide. They are 2.5mm.
I just created an image on Illustrator, Illustrator says its 65mm. Glowforge says its 50 and shows it as 50. ??
I’m sorry for the difficulties. @jbmanning5 gave some advice that usually helps with this. If simply unchecking Responsive when you save the SVG doesn’t help, here are some other steps you can try:
Choose File > New
Set height to 12in. and width to 20in., then press “OK”
Copy and paste everything in the old design to the new design.
Mac: Use Command-A to select all in your old design, then press Command-C to copy. Move to the new file and press Command-V to paste
Windows: Use Control-A to select all in your old design, then press Control-C to copy. Move to the new file and press Control-V to paste
Choose File > Save As, making sure that “Responsive” is unchecked.
It’s been a little while since I’ve seen any replies on this thread, so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.