Scale issues/questions

Problems and Support
#1

I’m scaling my objects property in Illustrator, from what I can tell. I’m using millimeters in Fusion360, then illustrator, then i bring into glowforge. There seems to be some kind of scaling translation problem between illustrator and glowforge. Everything I import is smaller than what Illustrator says. For example, my cuts to connect pieces together are supposed to be 3mm wide. They are 2.5mm.

I just created an image on Illustrator, Illustrator says its 65mm. Glowforge says its 50 and shows it as 50. ??

I’m so confused. What could be wrong?

#2

Turn off Responsive in your SVG save settings.

6 Likes
#3

I’m sorry for the difficulties. @jbmanning5 gave some advice that usually helps with this. If simply unchecking Responsive when you save the SVG doesn’t help, here are some other steps you can try:

  • Choose File > New
  • Set height to 12in. and width to 20in., then press “OK”
  • Copy and paste everything in the old design to the new design.
    • Mac: Use Command-A to select all in your old design, then press Command-C to copy. Move to the new file and press Command-V to paste
    • Windows: Use Control-A to select all in your old design, then press Control-C to copy. Move to the new file and press Control-V to paste
  • Choose File > Save As, making sure that “Responsive” is unchecked.

Let me know how it goes.

1 Like
#4

It’s been a little while since I’ve seen any replies on this thread, so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.

#5