Scanning taking too long

It is taking a while to scan it does not move from scanning what can I do?

There can be a lot of reasons why. Often it is a wifi connectivity problem.
https://community.glowforge.com/search?q=stuck%20on%20scanning

Have you read through other topics to get at the basics of troubleshooting? Let us know what you have tried already and that can help narrow it down.

2 Likes

I’m so sorry for the frustration.

I’ve taken a look at the logs from your Glowforge and it looks like you’ve been able to print since opening this thread. Are you still having any difficulties?

It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email support@glowforge.com.