Selling pre-order GF instead of canceling

Community Support
1

@dan, @bailey, I’m considering canceling my GF due to a change in employment situation.

I know that I can have the unit shipped anywhere by changing the address. Is shipping to a new owner supported by your company, or are there registration or other issues that would make support or guarantee/warranty difficult for the new owner?

Finally, if I have paid for international shipping but change the shipping address to America, may I assume that you could easily issue a credit for that?

Thanks for any information!

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2

I recommend opening a support email direct with gf for this question

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Thanks @Clone. I did a few days ago, but no response yet. I assume they’re busy, and wanted to see if any community members had had experience with this as well.

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If they respond to your support email and not this thread, please let us know how the outcome.

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I’m curious about this too.

I started a thread in April with a similar question…

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Hi @cedarandmiso,

Eeek, so sorry that you haven’t heard back on Support yet! I’m looking into this - I actually don’t know the answer at all. Stay tuned.

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