I find that my “set focus” feature is no longer working as of Feb. 18th 2021. I haven’t used my machine in just over a week, the last time being Feb. 10th 2021 and everything worked just fine with ever single feature.
I get an error saying that “material didn’t measure” and that the material may be to tall or to low. I’ve added two screenshots for the exact verbiage.
When selecting the set focus feature, the printer head will move to exactly where I told it to. It will beam down the little red laser dot, too. All of the lenses are clear, all of the connecting wires are clean and clear of debris.
I’ve read that sometimes an update can cause these issues. Was there an update done between the time I last used it on the 10th and today the 18th?
I can manually set the focus height inside the manual settings to get it to still work, but the auto focus is what has the best results and I want my $4k machine to work as it should since it is only 2 months old.
I also already turned the machine on and off, reset my wifi, restarted my computer, tried different browsers. I am not using a tablet, but an actual laptop computer.