Silver side window stuck

Hi my side silver window is stuck is there a truck to remove it

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My son has a Dodge Ram with a front wench that should do it… :rofl: :rofl:

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Thanks I’ll look into that lol

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Is there a reason you need to remove it?

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Pretty sure that shouldn’t be removed.

Hey @joeplow, thanks for reaching out. You can absolutely remove your silver window for cleaning if needs be. The window just screws into place, so if you turn it counter clockwise it should come out for you. Make sure your Glowforge is powered off before removing it, and if you need extra grip, you can try using a rubber glove.

Please let us know if you have any additional questions. We’re happy to help.

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Hello @joeplow
Hope all is going well concerning the removal of your Printer’s silver colored laser window. We’ve not heard back from you. I wanted to follow up with you to see if you’re still having difficulty removing the component for cleaning. Please follow up at your earliest convenience and we’ll be happy to provide you with additional assistance if needed. Thank you

Hi @joeplow. It’s been a while since we saw any activity on here, so I’ll go ahead and close this thread. Feel free to create a new thread, or write us at support@glowforge.com, if you run into any further trouble. We’ll be here to help. Thanks!