Small bug report: shipping

Community Support
1

Friends - the track order feature appears to have a problem. If I click the link, it opens a browser connection to the tracking number only, instead of to the tracking URL plus number.

See below with the status bar:

This is happening in the emailed tracking link as well as the one at shop.glowforge.com/blah/orders/blah.

(I am totally able to track with the number, so I don’t need a support response or any help with tracking, I just wanted to let you know this was amiss.)

2

I get those once in a while from my suppliers. I think it’s an issue with UPS and their system. So I just enter the number in by it self…

4

Hi @mnemosyne - Thank you so much for letting us know about this, the team is working to make sure all tracking information is uploaded properly! I’m going to close this thread. If you run into any other trouble, please start a new topic, or email us at support@glowforge.com. We’re here to help!

1 Like