You guys get hammered every day with problems of one sort or another, I figured it would be a nice switch to tell you how happy I am with the team(s) efforts.
I have noticed how much quicker my files are processed and ready to print, that is such a welcome change! Nice work there. 
Also, I just received my latest 
order and it was perfect. The box was crisp and well sealed. Somebody got the attention of the vendor. Well Done.
As I sneak up on the end of a year’s ownership, I have one suggestion. It would be great if there were a parts catalog posted for us. I’m really wanting to know what a replacement tube will cost. Seems like that should be a known metric. Can I has the benefit of that? Pretty please?