Within the last couple of days, the Snapmarks button has disappeared from my Glowforge UI. Have they been disabled? This is a panic-inducing problem for me, as we just received many preorders for a product we’ve been making with Snapmarks for some time. @dan, what’s the word here? Is it just me? Do I need to continue to panic?
If you select the “gear” icon, you will find it hidden there.
Wow, thanks! I thought I looked there, but I clearly didn’t see it. Panic does that, I guess.
There is no longer support available anyway for snapmarks, so good you figured it out. And, they can and might be disabled at any time, so now might be a good time to figure out how you might be able to do a work-around when that happens so you don’t get stuck in the lurch in depending on them to complete a project.
Thanks for the answer @TomF, that’s right. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic or email us at firstname.lastname@example.org. Thanks for letting us know about this!