Since it doesn’t seem like Glowforge is able to sent me emails, would someone kindly post the text from the most recent email to this thread?
Also, Glowforge, could you check on my order? My purchase history looks like this. Which is odd because I distinctly remember giving you guys a couple thousand dollars a couple years ago.
Can you, please, fix this? And then can you send me my “do you want a Glowforge” email? I sent you an email with the same request, but you’ve apparently ignored it.
Sounds like there is a “wired down” between you and do you have an alt email that you can use to contact them? Is their address whitelisted? I don’t think they are ignoring you intentionally. You might even have to call them.
Yeah, that’s a long time for a three day return. Of course we did see that one thread go 9 days before @rita got to it so sometimes somethings fall between the cracks. Considering what is probably a boom amount of people trying to email them for information it’s taking a bit to get back to everyone.
Probably was just swamped at that time. Hundreds of people asking where their email was before they had finished sending the emails. Posting here will get attention eventually because it has to be closed.