I can’t get anyone from Glowforge to actually respond this question with anything other than a standard form letter email so I thought I’d try here:
For the past few weeks I’ve been having a problem keeping my Glowforge Pro connected to WiFi. I’m intimately familiar with the reset procedure that begins with powering up the Glowforge, Opening the Lid, Holding down the button, solid teal, flashing teal, flashing blue, then reconnecting to WiFi through the Setup tool.
My last problem took me several hours to get it to connect. It stayed connected for a few hours.
Now, when I turn the Glowforge on, the button is solid BLUE. Not TEAL, blue. The reset procedure does not work. When I hold down the button once it moves past the solid teal phase, it flashes teal/blue (instead of white) and then when it shows up as an available WiFi connection, it won’t connect to the network.
I’ve sent Glowforge multiple emails but they keep sending me their standard form letter saying “try to reset” which I’ve explained both times…not working.
Anyone have some ideas or suggestions? Anyone interested in purchasing a used Glowforge Pro with a solid blue light?
Between the out of stock on the proof grade materials, the tool not fully cutting through proof grade materials at random. and now this blue light, I think I’m about done.
Any help would be greatly appreciated.