Solution to Shopping Cart Error


#1

Ok, I figured it out. Some of us have been having a bad time trying to purchase stuff from shop.glowforge.com with a “Something went wrong. Please try again.” banner popping up during Checkout. Looking at the Javascript Console, it turns out Glowforge’s SSL certificate provider has been banished from Chrome from some reason.

The solution for now is to use Firefox or maybe some other browser for purchases.

-Steve


#2

Google no longer trusts Symantec Certificate Authority:


#3

Doing the same thing with Edge and Opera. I need another pair of goggles. This is frustrating.


#4

Also explorer.


#5

Thanks so much for the update. We’re looking into it now. As soon as I have more information I’ll update this thread.


#6

@steve5, thanks for your email saying your order went through!


#7