Starting point for my cut is WAY OFF

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How We Troubleshoot

How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag. But if you do, we’ll get you back to creating amazing things as quickly as possible. Some of you have asked to learn more about how we solve problems for customers. Here’s some of what we do to research and solve problems as quickly and efficiently as we can, as well as some sm…