This problem started off small and somewhat forgivable, but this is ridiculous… it’s cutting no where close to where I placed my design. I don’t know why, but I feel if this was done in a dedicated software rather than my browser, it would be placed perfectly…

Your post is a complaint and not a problem report. If you wish assistance of any kind, a detailed explanation with the steps taken and preferably pictures are needed.

[image] How We Troubleshoot Community Support How We Troubleshoot Using your Glowforge should be a delightful experience. You should be able to drag your design into place, add material, and click print for beautiful results every time. You should never hit a snag. But if…

Which browser are you using? There are some bugs where the position of the bed image can be shifted significantly on some browsers. It happens in Firefox and Safari and probably some others. I’d recommend using Chrome if you aren’t already. As of the last day or two Safari is working fine for me at…

Those bugs are going to keep biting people. Maybe they should pop up a warning when you aren’t using Chrome. Letting you use a browser with known bugs that can waste materials is not a great user experience.

Starting point for my cut is WAY OFF

Community Support

mpipes November 18, 2017, 4:36am 3