I made a thread for an issue where my machine becomes stuck in the “Scanning” step, but this seems to be a different issue.
I had a workaround for the scanning issue in that the machine was able to successfully scan at startup time. So I would place material, restart the machine, and was able to work, if slowly.
But now when I turn the power on and the machine lights up, there is the series of light ticks followed by a louder thunk from the back of the machine as it’s always done.
After that the dashboard reports the status as “Centering”, but the head never leaves the upper left corner of the machine.
Been a hard weekend for me and old glowface.
EDIT: My other thread includes pictures of the cable connectors, but I felt the black cable where it passes over the metal lip on its way from the rear clip up to the lid, and there’s a distinct kink there. I’m not in the practice of jamming the lid open to 90 degrees, but I’m sure I’ve lifted it that high more than a few times over the years.
I also checked the connection from head to ribbon cable, and it seems secure.