Still not cutting through

Community Support
1

I have had problems with cutting for weeks already as you can see in the forums. I haven’t been able to cut through in hardwood as usual, so I tried to go back to the basics. Gift of good measure in PG medium draftboard. Not successful as well. As you can see in the front engraving and scoring are ok but in back can’t even see any sign of the cut.

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I hope now I will be heard. The problem is not user.
Thank you!

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2

Is the material you’re using med draftboard?

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3

its proofgrade material with QR code up. The GF knows the setting. It does look to be draftboard. This user has posted a lot of other proofgrade materials also not cutting through.

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4

Thank you! Yes, I am doing everything by the book and it will not cut anyway!

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I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.