Hello @meza.brayden - I’m sorry to hear you’re having some trouble, thank you for letting us know.
@primal_healer is definitely on the right track here in regards to making sure the printer is in a environment at the correct temperature. The room being too cold will likely cause the printer to delay in starting while it warms up, and may pause while needing to warm back if the room is cold enough.
If the printer could be moved to another room, or an option to warm the room up such as a space heater, that would be my recommendation here.
I extracted the logs from your printer and it’s possible as well that there’s a little bit of trouble with Wi-Fi contributing to your experience. It does appear that at points the printer is struggling to maintain a solid connection. In light of that, we’ve got some steps we like to recommend to help improve Wi-Fi behavior, please give these a try if you continue to have connectivity concerns:
The most common solution to Wi-Fi challenges is to restart all the devices involved in connecting to the internet.
- Turn off the computer, phone, or tablet that you’re using
- Turn off your Glowforge
- Unplug your modem
- Unplug your Wi-Fi access point
- Wait one minute, then plug everything back in and turn them back on
If that doesn’t work, we have two more suggestions that often make a big difference:
Improve the signal path between your Glowforge and your Wi-Fi access point
Wi-Fi signals need a clear path. Remove physical barriers, and move devices closer together:
- Move your Wi-Fi access point up high and make sure it’s in an open space. Avoid locating your Wi-Fi access point on the ground, under a desk, in a cabinet, or in a corner where its signal can be blocked.
- Relocate your Wi-Fi access point closer to your Glowforge
- Move your Glowforge closer to your Wi-Fi access point
- Install a Wi-Fi range extender closer to your Glowforge
- Run an ethernet cable and install a second Wi-Fi access point next to your Glowforge
Reduce electronic and Wi-Fi interference
If your unit is near other devices that use Wi-Fi or a large number of electronics, temporarily turn off other electronics and devices in the area.
I hope this helps. Please let us know if you have any other questions.