If you’ve done all the cleaning things then I’d wait for support.
I was getting these same kind of issues back in January and they had to fix it via software. Here is the thread: PG Cherry Not Cutting or Engraving Properly
If you’ve done all the cleaning things then I’d wait for support.
I was getting these same kind of issues back in January and they had to fix it via software. Here is the thread: PG Cherry Not Cutting or Engraving Properly