Stuck in centering

so, I have this problem that I can not print, because it gets stuck in centering.
I already tried everything I was told by the glowforge team, they sent me parts and they still do not know what the solution is, I want to see other options, some advice is also good, my business is being affected. and I need a solution.

Successfully connecting by a hotspot on your phone instead of your wifi would eliminate a problem with the machine.

It didn’t work. It’s been Almost 3 weeks since it stopped working.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.