Stuck in Scanning

I’m stuck scanning now in these two day.
what can I do now ?

I suspect something funny in the Cloud atm but lots of ideas here https://community.glowforge.com/search?q=stuck%20after%3A2019-07-11

Check the lid cable…

check already, still like this

I have followed up in email about your next steps and we will continue to work on this there. So I am going to close this thread.