Stuck on centering/scanning/Calibrating etc

I have turned the machine off and on.
I have unplugged from the wall and back in.
I’ve cleaned the lenses and whatnot.
I have taken out the crumb tray and also cleaned it while it was out.
I restarted my WiFi.
I have tried different devices and the app and browsers.
I checked the clips and they all look flat and closed.
I’ve put the laser head in the middle and turned it on (which has fixed this issue every other time it’s happened).

This has been for two days. What else should I try, if anything? I am going to have someone else come take a look and try their hand but in the mean time…

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.