It’s not stuck on Scanning, before it was stuck on centering.
@staff1, @staffmember, @GlowforgeStaff, can you please advise if you can see an issue from your side?
I’ve tried the following:
power off multiple times
pulled plug for hour and replugged and restarted
unplugged wifi router for hours and restarted it
reset glowforge to wifi (original set up steps)
started glowforge with laser head in center, top left, bottom right, top center, bottom center.
cleaned all lenses (laser head, camera, lens on the left wall, underneath laser head)
no reflective things or glares in the machine
glowforge head/logo is not covered by anything
cleaned crumb tray
cleaned out any other debris in machine
all clips are intact on the black tape piece on the lid
all internal lights are working
did these over 8 hour window yesterday and 1 hour today