I am experiencing the same issue… this morning when I turned on the Glowforge Pro it was stuck on scanning, so i restarted everything… now it is stuck on homing. The head of the engraver is just sitting in the middle of the machine… wont kick into cutting mode.
Network connection between the GF and the outside internet. Restart the router and modem and ensure that the connection between the internet and the GF is stable. This is a leading cause of things not working like you think they should.
External light. The GF uses cameras and the symbol on the top of the GF laser head instead of physical switches to determine where the head is in space. If you have too much light coming in from outside the vision system gets confused, which can lead to several homing type issues. I run my GF in a darkish room with the lights low and have excellent results. It will center, home, and scan for a couple of minutes for each process and has never gotten stuck.
I tried to cut something quickly this morning and got this issue, so no cuts until I get home this evening
I also have had more stuck on centering issues recently. I’m pretty sure it’s not the clips, but I’ll check again later today. It happens fairly often now, and the only way to fix it so far was to do the lid open trick on this thread.
Thank you for taking the time to do some initial troubleshooting. Unfortunately, it looks like your unit is experiencing an issue that we can’t resolve remotely. I want you to have a reliable unit, so I’m going to send you a new part. I’ll be in touch via email to sort out the details. I’m so sorry about the bad news.