Glowforge Stuck on Centering

Community Support
1

My GF has been stuck on centering now for a good few hours. I have done all the steps I found in the threads with no help.

  1. I have cleaned all the lenses and surfaces
  2. Removed all material from the bed
  3. Re-set all wifi connections
  4. Logged out and back in to the app
  5. Re-started the machine as well as my computer multiple times

I am going out of options and I have deadlines coming up. Anybody have any good suggestions on how to get the GF back working?

Thanks guys!

4 Likes
2

Mine is also having this problem. I’m scared to turn it off now that i got rid of it. But what i did. 1) turned off the machine, 2) opened lid 3) Put the laser head in the center under the camera 4) turn on the machine 5) let it sit for like 15-20 mins 6) close the lid and let it go through its cycle

if your lucky it will slowly go through calibration and pass the centering/focus problem.

Let me know if it works for your machine or its just something that works on mine.

10 Likes
3

Thank you for your suggestions. Im trying it now. I’ll let you know how it works out. Fingers crossed :crossed_fingers:

4

OMG That totally worked! You are a life savior!!! Thank you!!

3 Likes
5

I understand your pain cuz i have orders to get through too. I don’t understand why this is happening out of the blue.

6

That’s been reported before when they’re loading something to your machine - it can hang up if it’s also trying to center. Leaving the lid up lets the update finish before it tries to center.

Maybe you have Snapmarks now :slightly_smiling_face:

7

I’m so sorry that you hit a snag.

I see you already emailed us about this and we’re working on it there, so I’m going to close this topic.

1 Like