Stuck on cooling

I started to cut the puzzle sample patern as my very first cut using my brand new glowforge and a message popped up saying it has to cool down then it will automatically resume my print within 2 minutes however it’s been cooling off for more than 20min and still wouldn’t resume the print. I tried restarting the print then it goes right back to cooling… what’s wrong???

It’s too warm in the room. Recommended Operating Temperature: 60F-75F (16C-24C) Basic and Plus; 60F-81F (16C-27C) Pro

It won’t run if it’s too warm.

Thanks I’ll try using it in a cooler room

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There are a bunch of posts on this problem with a variety of solutions, so you might want to browse around to see what other people have done. Although if you can move it to a cooler spot, that’s an easy fix!

Thanks for the answer @ChristyM, that’s right. I’m going to close this thread - if the problem reoccurs, go ahead and post a new topic. Thanks for letting us know about this!