I really need help, hopefully that will not take one step per day. I have had my machine about a week and a half. And have been in contact with support via email but have not gotten a response back in a while.
My machine is stuck on focusing. I have read the documents, cleaned all the lenses, removed the printer head, unclicked and relocked the white cable, reseated the crumb tray, reset the router, tried alternate wifi connections and power cycled both the computer and the forge multiple times.
If I leave the machine off for an extended amount of time, like over night and through the work day, it will allow me to make one print then sticks on focusing again and the printer head will not move.
I have searched forums and documents and cannot seem to find a solution.
If anyone can help, I would really appreciate it, I am starting to doubt myself about the decision to invest in my machine.