I am pretty new to the GF community. I am trying to make multi layer stencils for my spray paint art. I have broken my photo into 4 pc stencil. I am using SVG files for cutting. I am having problems loading my images. I have to trick the system with adding a different image (one I am not trying to make at the moment). Then it sometimes gets the Glowforge to do what I want with the other image. It keeps getting stuck on preparing your print, loading your design. When I have gotten it to work it is a pretty quick job, not sure what the hang up is. I have been working on safari but just downloaded and tried chrome to see if that happened to make a difference. It did not. Only been able to print 2 out of 4. Been working on this for a few days now.
Hello @zakitarose, I am sorry you had issues with your designs! I see that you emailed in about this as well and we followed up with you there. Did the steps that my colleague sent over help you get your designs to work? If not, please let me know and we will look into this further.