Stuck on scanning, homing, centering. I already trouble shoot’d. Refresh screen. Restarted computer. Turn off unit.
Thank you for reaching out to us! I’m sorry to hear your Glowforge is getting stuck on start up.
I extracted the logs from your Glowforge to investigate the problem, and it seems like your unit is running into trouble during the calibration step. During calibration, the lid camera finds the Printer Head by taking a series of images. There are a few different reasons this error may be occurring. Please walk through the steps below to get back on track.
- Turn off your Glowforge
- Clean your lid camera with a Zeiss wipe
- Remove all material from the crumb tray
- Check that the carriage plate is installed correctly with the teeth on the belt pointing to the inside. You can follow these instructions to clean and check Carriage Plate.
- Turn your Glowforge back on and let it try calibration again
If you are still having trouble after trying the steps above please let us know. Thank you!
It’s been a little while since I’ve seen any replies on this thread so I’m going to close it. If you still need help with this please either start a new thread or email email@example.com.