I know this seems to be a common problem, but I haven’t been able to find the right solution from reading past post topics.
I have two glowforge machines at the childrens makerspace I run. One is working great, but the second is stuck on “SCANNING”. When the lid is open, it says “lid open,” however once closed, it goes right back to SCANNING. The bed image will not refresh and is showing something we traced over a week ago. We have checked connections, reset the wifi connections on the machine, power down and back on, with no change. When the machine is initially powered on, it does not move at all to center/home/calibrate.
Any ideas how I might be able to resolve this?